The Spa Guy is a company in Nashville Tennessee that does Hot Tub Sales and Service as well as Manufactures Hot Tubs and Covers. They also sell parts online and offer technical help in the form of this Forum!! The Moderators of this Forum are Seasoned Service Techs for The Spa Guy that have been there and done that. We have over 6000 hot tub customers in our database and thats why we say "We Don't Know Much But, We Do Know Hot Tubs!"
We have found that most Hot Tub Forums are not really there to help you they just want to sell parts. Don't get us wrong we would love to sell you some parts but only after we have first made sure that we are offering you the correct part and that you actually need a part and there is not a more simple solution. Many times there are simple solutions that could easily be made more complex and a big parts sale be the result. We don't subscribe to that philosophy at The Spa Guy. We will do our best to steer you in the right direction and also help you with some preventative things as well as common brand related things like Cal Spa bottom drain flanges causing leaks. This drain flange cracking is common but if you don't know where to look you could spend hours or days finding the leak and it is a really simple repair that can be completed in an hour if you know where to look